Vinted Users Voice Displeasure Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options after backlash from users.